Privacy Policy / Terms & Conditions
1. Introduction
Welcome to Mearas Whisper Health & Wellness (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when booking a discovery call, signing up for our newsletter, or participating in our services.
- Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you about our services, events, and updates.
- To personalize your experience on our website.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving marketing communications from us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Terms and Conditions
1. Introduction
Welcome to Mearas Whisper Health & Wellness. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
2. Services
We provide health and wellness coaching, equine facilitated counseling, retreats, and community events. All services are subject to availability and may be modified or discontinued at our discretion.
3. Booking and Payment
- Booking: You can book a free 30-minute discovery call through our website.
- Payment: Fees for our services will be communicated during the booking process. Payment must be made in full before the commencement of any service.
4. Cancellation and Refunds
- Cancellation: You may cancel your booking up to 24 hours before the scheduled time without any charge.
- Refunds: Refunds for services already rendered are not available. For retreats, specific cancellation and refund policies will be provided at the time of booking.
5. User Conduct
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website and services.
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Mearas Whisper Health & Wellness and is protected by copyright and other intellectual property laws.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or website.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us here.